Privacy policy

Last Updated: April 26, 2025

1. Introduction

This Privacy Policy describes how Zenity ("we", "our", "us") collects, uses, and shares your personal information when you visit or make a purchase from our store. By using our website, you agree to the terms of this policy.

2. Information We Collect

When you visit or make a purchase, we may collect the following information:

Personal Information: Name, email address, phone number, shipping and billing address, and payment details (processed securely via third-party providers).

Order Information: Products purchased, order value, payment method, and transaction details.

Device & Usage Information: We automatically collect your IP address, browser type, device information, pages visited, and time spent on site.

3. How We Use Your Information

We use your information to process and fulfill orders, provide customer support, send order updates and confirmations, improve our website and services, prevent fraud and ensure security, and send marketing communications (if you opt-in).

4. Payments

We use third-party payment providers such as Razorpay to process payments securely. We do not store your full payment details. All transactions are encrypted and handled by trusted payment gateways.

5. Shipping & Fulfillment

Orders are fulfilled through third-party partners such as print-on-demand providers. Your shipping details may be shared with these partners only for order fulfillment.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyze traffic and user behavior, and enhance your experience. By using our website, you consent to the use of cookies.

7. Marketing Communications

We may send you emails with offers, updates, and order-related communication, as well as occasional promotional messages. You can opt out at any time by unsubscribing from emails.

8. Data Sharing

We do not sell your personal data. We may share your information with payment processors (Razorpay), shipping and fulfillment partners, and legal authorities if required by law.

9. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

10. Your Rights

You may request access to your personal data, or request correction or deletion of your data. To do so, contact us at the email below.

11. Retention of Data

We retain your information only as long as necessary to complete orders, comply with legal obligations, and resolve disputes.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

13. Contact Us

For questions or requests regarding your data: Email: shubham.64.biz@gmail.com Location: Odisha, India